Frequently Asked Questions
Everything you need to know about our safety footwear and services.
Are your safety shoes certified for industrial work?
Yes, all our footwear meets or exceeds CSA and ASTM safety standards, featuring grade 1 steel or composite toes and puncture-resistant plates where specified.
How long does shipping take for online orders?
Standard shipping typically takes 3 to 7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging. Exchanges can be processed at any of our retail locations or through our online returns portal.
Do you offer corporate programs for employee footwear?
Absolutely. We specialize in custom corporate solutions, including mobile shoe clinics and specialized billing accounts for businesses of all sizes.
How do I know which size to order?
Safety shoes often fit differently than athletic sneakers. We recommend consulting our detailed size guide or visiting a store for a professional fitting to ensure maximum comfort.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.